OPNET’s week-long technology conference, which was held last week in Washington D.C., was filled with great discussions and more than a few great new ideas and insights.
One notion struck me in particular – it seems the “identity” of application performance management within the IT organization is shifting, that is, what group within IT is most closely associated with end-to-end APM. A few years ago if you asked who “owns” end-to-end APM you likely would have had several different groups raise their hands, or even more likely – none. However, it seems real “ownership” by a single specific team with recognized (if not formal) responsibility for APM is emerging more and more. We saw lots of anecdotal evidence of this. Further, Dennis Drogseth from Enterprise Management Associates shared some new research with conference participants that would seem to support this notion. (Although he also said a lot of organizations could measure “mean time to find someone” as a metric for responsiveness! Sorry Dennis – I couldn’t resist sharing!)
We’re still poring over the hundreds of surveys completed by conference participants, but hope soon to have some additional data points on this topic.